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Refund/Cancellation policy
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1. The user can cancel the online ship ticket booked till 3 PM of the previous day
of the sailing of ship for which the user has booked the ticket.
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2. The cancellation charges will be levied as per the existing cancellation rules.
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3. The refund will be directly paid to the customers A/c through which the customer
booked the ticket online, with in 7 days of cancellation of the ticket.
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4. However the transaction charges levied by the bank/payment gateway will not be
refunded.
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