Refund/Cancellation policy
1. The user can cancel the online ship ticket booked till 3 PM of the previous day of the sailing of ship for which the user has booked the ticket.
2. The cancellation charges will be levied as per the existing cancellation rules.
3. The refund will be directly paid to the customers A/c through which the customer booked the ticket online, with in 7 days of cancellation of the ticket.
4. However the transaction charges levied by the bank/payment gateway will not be refunded.